Privacy Policy

OwnerAdda Property Portal ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

For the purposes of this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person.
• "Processing" means any operation performed on Personal Data, whether or not by automated means.
• "Data Subject" means the individual to whom the Personal Data relates.
• "Consent" means any freely given, specific, informed, and unambiguous indication of the Data Subject's wishes.
• "Services" refers to the property verification, listing, and related services provided by OwnerAdda.

We collect several types of information from and about users of our Services:

We collect information in the following ways:

Direct Collection

• When you create an account
• When you submit property verification requests
• When you make payments
• When you contact our support team
• When you subscribe to newsletters

Automatic Collection

• Through cookies and similar technologies
• Through server logs
• Through analytics tools

From Third Parties

• Government authorities (for verification purposes)
• Payment processors
• Business partners (with your consent)

We use the information we collect for the following purposes:

• Service Provision: To provide and maintain our Services, including property verification and document processing
• Account Management: To create and manage your account
• Communication: To send service-related notifications, updates, and support messages
• Payment Processing: To process transactions and send receipts
• Verification: To verify property ownership and authenticate documents
• Improvement: To improve, personalize, and expand our Services
• Security: To detect, prevent, and address technical issues and fraud
• Compliance: To comply with legal obligations and respond to lawful requests
• Marketing: To send promotional communications (with your consent)

We process your Personal Data on the following legal bases:

• Consent: When you have given us clear consent to process your Personal Data for specific purposes
• Contract: When processing is necessary for the performance of a contract with you
• Legal Obligation: When processing is necessary to comply with our legal obligations
• Legitimate Interests: When processing is necessary for our legitimate business interests
• Vital Interests: When processing is necessary to protect someone's life

We may share your information in the following circumstances:

With Your Consent

We may disclose your information to any third party with your consent.

With Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Hosting providers
• Analytics providers
• Customer support services

For Legal Reasons

We may disclose information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Security Measures Include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure development practices
• Regular security training for employees
• Incident response procedures

We retain Personal Data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention Periods:

• Account Information: Retained while your account is active and for 7 years after deactivation
• Property Verification Records: Retained for 10 years as per regulatory requirements
• Financial Transactions: Retained for 8 years as required by tax laws
• Communication Data: Retained for 3 years after last contact
• Technical Logs: Retained for 1 year for security purposes

Upon expiry of the retention period, we will securely delete or anonymize your Personal Data.

Depending on your location and applicable laws, you may have the following rights regarding your Personal Data:

To exercise these rights, please contact us using the information provided in the Contact section. We may need to verify your identity before processing your request.

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

Cookie Type	Purpose	Duration
Essential	Authentication, security, and core functionality	Session / 1 year
Functional	Remember preferences and settings	1 year
Analytics	Understand usage patterns and improve services	2 years

Cookie Management

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Most web browsers allow some control of most cookies through browser settings. To learn more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our Services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect Personal Data from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.